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EQ
Data & AnalyticsPosted 5 days ago

Product Support Analyst

Equifax

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Location

India

Experience

Freshers & Experienced

Qualification

Bachelor's Degree

Type

Full-time

Role Overview

Equifax is hiring a Product Support Analyst to support its data and reporting products. You'll investigate and resolve product issues, work with data teams to root-cause problems, and help keep customers unblocked.

What You'll Do

  • Investigate and resolve product or data issues reported by users
  • Work with engineering and data teams to root-cause recurring problems
  • Document known issues, fixes, and workarounds
  • Track and report on support ticket trends and resolution times

What We're Looking For

  • Bachelor's degree in a relevant field
  • Open to both freshers and experienced candidates
  • Comfortable with SQL and basic data investigation
  • Strong communication and problem-solving skills

About Equifax

Equifax is a global data, analytics, and technology company best known for credit reporting and identity and fraud-prevention services.

Ready to apply?

You'll be redirected to Equifax's official careers portal to submit your application.

Apply on Equifax
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